مطلوب مدير عمليات

مطلوب مدير عمليات

Job Title:COO

Location: Amman, Jordan

Key Responsibilities:

Develop and implement a comprehensive retail growth strategy, including enhancing the performance of existing locations.
Collaborate with the executive team to align retail expansion with broader company goals, including omnichannel strategies and partnerships.
Work cross-functionally to help drive retail initiatives while taking retail projects from ideation to completion
Oversee day-to-day retail operations to ensure efficiency, profitability, and consistency in the customer experience across all locations.
Establish key performance indicators (KPIs) to monitor and optimize retail performance.
Implement best practices in inventory management, supply chain coordination, and operational workflows.
Build, mentor, and lead a high-performing retail team, fostering a culture of excellence, innovation, and accountability.
Develop leadership capabilities within the retail organization through coaching, training, and performance management.
Ensure a premium customer experience in every store, enhancing the in-store environment .
Collaborate with marketing and product teams to create and execute retail promotions, loyalty programs, and local store marketing initiatives.
Analyze customer feedback and trends to continuously improve the in-store experience and drive customer LTV.
Lead budgeting and financial planning for the retail division, ensuring alignment with overall company financial goals.
Monitor financial performance and implement strategies to improve profitability, manage costs, and maximize revenue
Serve as a change agent within the organization always looking for areas where improvements in service may be needed; implements processes, procedures and/or changes to address these issues

Qualifications and Requirements:

Bachelor’s degree in Business Administration or related field is preferred
10+ years of retail, multi-unit or grocery management experience, with at least 3 years in a leadership role
Strong analytical and problem-solving skills
Excellent communication and interpersonal abilities
Flexible with the ability to multitask in a highly demanding environment
Responsive, proactive, resourceful, solution-oriented, self-directed, highly reliable
Proven leadership ability to build, motivate, and maintain staff
Demonstrated sense of urgency; track record of capably managing multiple projects and priorities

If you are interested kindly send your Resume to

( h.r@modernsystemsco.com ) .

Be sure to mention “COO” in the subject line of your email

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