فرص عمل متوفرة لدى الخياط للسيارات
فرص عمل متوفرة لدى الخياط للسيارات
Al-Khayyat Motors (AKM)
Service Advisor – Automotive
* Ascertains automotive problems and services by listening to customer’s description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
* Verifies warranty and service contract coverage by examining records and papers, explaining provisions and exclusions.
* Develops estimates by costing materials, supplies, and labor, calculating customer’s payment, including deductibles.
* Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
* Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer’s approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
* Maintains automotive records by recording problems and corrective actions planned.
* Updates job knowledge by participating in educational opportunities; reading manufacturers’ publications.
* Enhances organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
* Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving, Safety Management
Qualifications & Skills:
– BA degree in Automotive mechanical engineering or any related field.
– 1 – 3 years’ experience in automotive field.
– Good command of English language.
– Well organized, dedicated, hardworking and a teamwork.
– Excellent computer skills.
– Ability to keep records with attention to detail.
– Presentable and Mature.
– Written and verbal communication skills.
– Multitasking and prioritizing.
– Familiarity with Microsoft Office
– Problem-solving.
– Ability to work under pressure.
– Attention to detail.
– Professional phone handling and etiquette.
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