مطلوب موظفين رد على المكالمات – موظف استجابة سريعة

دقيقة واحدة

Hiring

Rapid Response Agent

Destiny Talent Solutions

Key Responsibilities:

•Provide 1st line technical support within SLA

•Handle incoming calls, tickets, and service desk requests

•Collaborate with 2nd-line teams on complex issues

•Communicate solutions clearly and effectively to users

•Maintain accurate documentation and improve support processes

What We’re Looking For:

•Strong communication and problem-solving skills

•Calm and quick decision-making under pressure

•Up to 1 year of experience in IT support or customer service

•A degree in IT, Computer Science, or related field

•Bonus: Microsoft/Azure or ITIL certifications

Join a team where your rapid response truly makes a difference.

دقيقة واحدة

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