وظائف داخل الأردن

تعلن الملكية الأردنية عن حاجتها إلى موظفي خدمة عملاء وكول سنتر برواتب ممتازة

تعلن الملكية الاردنية عن حاجتها إلى موظفي خدمة عملاء وكول سنتر برواتب ممتازة

Job Location : Amman, Jordan

Job Role : Customer Service and Call Center

Employment Status : #Full_time

Monthly Salary Range: $500 – $1,000

Career Level : Entry Level

Years of Experience : Min: 0 Max: 3

Residence Location: Jordan

Nationality: Jordan

Degree: Bachelor’s degree

Job Description

Duties & Responsibilities

Provide exceptional customer service by responding to RJ customers’ inquiries, concerns and requests for assistance with accurate information and solutions.

Respond to incoming calls and emails while maintaining the highest level of customer care.

Assist travel agents with their clients’ special needs.

Provide customers with flight, route, and pricing information.

Issue tickets to RJ customers to ensure that their requests are fulfilled.

Resolve and assist customers with baggage issues.

Promote additional services offered by RJ.

Skills

Fluency in English and Arabic.

Excellent customer service skills.

Excellent listening and communication skills.

The ability to work in a shift schedule with multiple shifts.

The ability to maintain a professional attitude under high-pressure situations.

Willingness and ability to work weekends and holidays as necessary.

Experience in Amadeus Ticketing & Reservation System is preferred.

Press here to Apply

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