مطلوب موظفات خدمة عملاء للعمل لدى فندق خمس نجوم / شهادة ثانوية عامة

مطلوب موظفات خدمة عملاء للعمل لدى فندق خمس نجوم/ شهادة ثانوية عامة

مطلوب موظفات للعمل لدى فندق خمس نجوم/ شهادة ثانوية عامة

Job Title: HostJob Type: Full time Female only Job Summary:

Five star hotel looking for a friendly and outgoing individual to join our team as a Host.

As a Host, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring their overall satisfaction and providing exceptional customer service.

This position requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.

Responsibilities:- Greet guests with a friendly and welcoming demeanor upon arrival

– Escort guests to their tables and provide menus

– Assist in seating guests and managing table availability

– Maintain a clean and organized host stand area

– Answer phone calls and assist with reservations

– Provide accurate wait times and manage guest expectations

– Collaborate with servers and kitchen staff to ensure smooth operations

– Handle guest inquiries and resolve any issues or complaints

– Maintain knowledge of menu items, daily specials, and restaurant policies

– Follow all health and safety

guidelinesRequirements:

– Previous experience in a customer service and Host role is preferred

– Excellent communication and interpersonal skills

– Ability to remain calm and professional in high-pressure situations

– Strong organizational and multitasking abilities

– Basic computer skills and familiarity with reservation systems

– Ability to work evenings, weekends, and holidays as required

– Must be able to stand and walk for extended periods of time

– High school diploma or equivalen

To apply, please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in this position

E-mail :[email protected]

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