تعلن شركة tabcan عن حاجتها لموظفين كول سنتر حديثين التخرج

تعلن شركة tabcan عن حاجتها لموظفين كول سنتر حديثين التخرج

tebcan.com a leading company working in digital health is looking to recruit a “Medical Call Center Agent”

.We are seeking a qualified candidate a to join our medical network.

He / She will be responsible for following up with patients who are interested in booking medical appointments and surgeries with specialized doctors in our network. Responsibilities

· Book patient appointments / medical surgeries with doctors in the network

.· Answer questions patients may have about the booking process, surgical procedures, and post-operative care

. · Gather medical surgeries price details from doctors in the network.

· Follow up with patients to ensure they have all the necessary information and reports in details, before undergoing any medical procedure

.· Handle patient complaints and medical cases.

· Keep accurate records of patient interactions and surgery bookings in an information sheet

.· Collaborate with other departments to ensure the best patient experience.

· Stay up-to-date on changes in the medical network and new doctors joining the network.Provide online medical consultation to Tebcan patients.

· Develop medical surgeries to information sheets.

· Accomplish any task required by direct manager when needed

. Qualifications· Must be Amman residen.

· Ability to work in different time shifts including weekends and holidays.

· Holds a general medical degree, bachelor’s degree in nursing or any medical field.

· Good verbal and written communication skills in English.

· Fresh graduate or 1 year experience in the same field.

· Presentable and able to communicate effectively with patients.

· Familiarity with medical terminology.

· Good computer skills.

· Active listening

. We are pleased to have you join us if your qualifications match our requirements.Please apply or send your CV to

[email protected]

with“Call Center” in the subject.

…………..

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